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Enumclaw School District

Tech Help

If you need help with your Chromebook device or help with access to your learning and classroom, please check out this information.

Chromebook Needs Survey-English  

Internet Needs Survey-English

Chromebook Needs Survey-Spanish                 

Internet Needs Survey-Spanish

Chromebook Help

Repairs - Grades 6-12: Students in grade 6-12 may bring their chromebook to their school’s main office to get repair or checkout a loaner.

Repairs - Grades PreK- 5:  Families of students in grades PreK-5 may bring their Chromebook to the Enumclaw School District Technology Office, located at 2929 McDougall Avenue (just behind the district office) for repair or to checkout a loaner. Hours:  M - F 8:00 a.m. - 3:00 p.m.

Help with your Chromebook:
For help accessing your child’s learning, logging into Google Classroom, etc. please contact your child’s teacher. For technical help, you may bring your Chromebook in for repair, as described above. 

Chromebook Needs

Grades 6-12: New students that attend Enumclaw High School, Enumclaw Middle School, or Thunder Mountain Middle School who need a Chromebook may pick one up at their school 

Elementary:  Families who have requested a Chromebook through our survey have been contacted for a pickup time.  

Families with elementary students who have need for a Chromebook and have not completed our survey, please complete the applicable survey below:

Chromebook Needs Survey-English

Chromebook Needs Survey-Spanish

Hotspots

G R E A T N E W S ! ! !

On Friday afternoon we were informed that a special government agreement has been reached with Verizon which allows the Enumclaw School District to obtain hotspots at nearly half the usual cost. As a result, we were able to place an additional order of hotspots to provide to our ESD families. This order, that we're expecting to arrive in the coming weeks, will allow us to fulfill ALL of the 300+ hotspot requests that have been submitted. We truly appreciate your patience and understanding as we navigate this new process for our school district. We wish that these latest hotspots could have been here before school begins, but we are happy to take advantage of this special pricing agreement and be able to meet ALL the requested needs of our students and families.

For our families that have already submitted a request, as soon as your Verizon hotspot is configured and ready to pick up, we will contact you directly. If you have not completed our survey, please complete the applicable survey below:

Internet Needs Survey-English 

Internet Needs Survey-Spanish

We are currently checking out our available hotspots in the following process:

Phase I:  Families with no internet access at all.  We are currently using our available hotspots to checkout to these families.

Phase II:  For families who have indicated that they have some internet access, but need additional support, we are waiting for our new order of hotspots to arrive in the coming weeks. For our families that have already submitted a request, as soon as your Verizon hotspot is configured and ready to pick up, we will contact you directly.

At-School Internet Access:  For families who live in areas where a hotspot will not work or who are waiting for a hotspot, each of our schools is in the process of scheduling on-site “Internet Cafe” locations and hours for very small groups of students to come to the school site to access their online learning materials on a scheduled basis.

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INTERNET ACCESS

Comcast's Internet Essentials

Search Enumclaw on Map to Check for WIFI Hotspots

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