Tech Help

N E W   K-12  I N T E R N E T   A C C E S S  P R O G R A M ! ! 

We know that many families depend on the Internet, whether at school or at home, so they can participate in remote learning, search for jobs, access financial or government services, and much more. Enumclaw School District has worked over the past several months and continues to work to provide internet access for over one hundred of our families across the district. In addition, we want to share a recent update and new opportunity from OSPI regarding the statewide K-12 Internet Access Program.

The new K–12 Internet Access Program connects students in need to internet access at home with no cost to the student or their family through Presidio or Comcast.  Washington state’s Office of Superintendent of Public Instruction will be using grant funding from the CARES Act to pay for this program.

Students whose families qualify for the national free and reduced meal program, and are not currently connected to the internet, can get a free internet connection through the end of the 2020–21 school year.

If you believe that you qualify for this internet access program through OSPI and would like more information on how to apply, please contact Annette in our Technology Department at 360.802.7135.

If you have not already done so, please complete the Free and Reduced Lunch application linked here:

https://www.enumclaw.wednet.edu/district-departments/nutrition-services/free-and-reduced

For our families that have already submitted a request, as soon as your Verizon hotspot is configured and ready to pick up, we will contact you directly. If you have not completed our survey, please complete the applicable survey below:

Internet Needs Survey-English                Internet Needs Survey-Spanish

We are currently checking out our available hotspots in the following process:

Phase I:  Families with no internet access at all.  We are currently using our available hotspots to checkout to these families.

Phase II:  For families who have indicated that they have some internet access, but need additional support, we are waiting for our new order of hotspots to arrive in the coming weeks. For our families that have already submitted a request, as soon as your Verizon hotspot is configured and ready to pick up, we will contact you directly.

At-School Internet Access:  For families who live in areas where a hotspot will not work or who are waiting for a hotspot, each of our schools is in the process of scheduling on-site “Internet Cafe” locations and hours for very small groups of students to come to the school site to access their online learning materials on a scheduled basis.

Chromebook Help

Repairs - Grades 6-12: Students in grade 6-12 may bring their chromebook to their school’s main office to get repair or checkout a loaner.

Repairs - Grades PreK- 5:  Families of students in grades PreK-5 may bring their Chromebook to the Enumclaw School District Technology Office, located at 2929 McDougall Avenue (just behind the district office) for repair or to checkout a loaner. Hours:  M - F 8:00 a.m. - 3:00 p.m.

Help with your Chromebook:
For help accessing your child’s learning, logging into Google Classroom, etc. please contact your child’s teacher. For technical help, you may bring your Chromebook in for repair, as described above. 

Chromebook Needs

Grades 6-12: New students that attend Enumclaw High School, Enumclaw Middle School, or Thunder Mountain Middle School who need a Chromebook may pick one up at their school 

Elementary:  Families who have requested a Chromebook through our survey have been contacted for a pickup time.  

Families with elementary students who have need for a Chromebook and have not completed our survey, please complete the applicable survey below:

Chromebook Needs Survey-English                      Chromebook Needs Survey-Spanish

Family Tech Tips                Family Tech Tips (Spanish version)